Willamette Water Supply Program

Willamette Water Supply Program

Barney & Worth is leading public engagement for Tualatin Valley Water District and the City of Hillsboro’s Willamette Water Supply Program. The new Willamette River water system will be one of Oregon’s most important projects—designed to supply water to more than 300,000 residents and some of the state’s largest employers for the next 100 years. Developing the Willamette River as an additional source of water is expected to take more than a decade.  The required infrastructure—treatment plant, pipelines, and reservoirs—will be constructed in five communities and unincorporated Washington County.  Another challenge: TVWD’s and Hillsboro’s water customers have questions about the quality of the
Willamette River as a drinking water source.

Public opinion research (conducted by DHM Research) is used to determine effective messaging and communication tools.  The messaging and language identified as most effective are woven throughout the program’s website, educational materials and all outreach to the public and elected officials.  Barney & Worth conducted public open houses to gain feedback on the pipeline and reservoir routing decisions and locations. Additional public and elected official input is being sought at major milestones during the project in order to secure public support and reduce the potential for opposition to the project during the local land use permitting and federal environmental processes.  Communications plans are being developed for each major element of the project including site reconnaissance, permit approvals and construction.

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